The Future of Workplace Communications

The Future of Workplace Communications

Mise à jour le February 11, 2021


From the typist to the laptop, fax, email, instant messaging, texting and social media, the continued adoption of the latest innovations has been a constant feature of business. And who knows what the future holds? What is certain is that the evolution of communication tools will influence the exchange and transmission of information in the professional sphere.

Accelerating trends

The global phenomenon created by the COVID-19 health crisis has also brought about a great deal of change and accelerated several trends that were already taking shape. Within a few months of the pandemic, teleworking has become synonymous with collaboration over the Internet, and above all with videoconferences that punctuate the day for employees in confinement. Some specialists claim that the health crisis and the different population confinement sequences have totally propelled the videoconferencing market and accelerated the adoption of these solutions by the market by two to three years.

Even today, many small and medium-sized businesses are still forced to accelerate the integration of these new solutions in order to keep pace with their competitors, but above all to improve the efficiency of their employees. The crux of the matter is to allow employees to collaborate as a team on a daily basis, even if they are working remotely. Providing employees with good working tools is of crucial importance in order to maximize not only their productivity, but also their motivation at work.

The importance of collaboration tools

This new way of working is therefore mainly based on collaboration tools. Indeed, the phenomenon of videoconferencing is significant, but many agree that the importance of instant messaging should not be overlooked. It is the basis of collaboration between employees. Unlike its big brother, e-mail, instant messaging allows conversations to flow smoothly.

Microsoft Teams and its Office 365 suite have been offering tools that have been particularly popular since the beginning of the pandemic. Indeed, in October 2020, Microsoft announced that Teams had passed the 100 million daily users mark. With 115 million users, the U.S. firm had achieved an increase of more than 50% in just six months for its collaboration tool.

A proven solution

OMNIVIGIL offers the complete integration of its IP telephony services to the Teams collaborative platform. This synergy allows you to benefit from the functionalities of its feature-rich cloud-based telephone system and the efficient collaboration tool of Microsoft Teams. Very simple and quick to deploy, Teams integrates perfectly into an organization's existing information system and the platform is supported on Windows, Mac, iOS and Android.

To conclude, the benefits of teleworking for companies and their employees are not to be overlooked and are certainly worth the effort and investment in time and resources. Indeed, it has been proven that working from home leads to an increase in motivation and confidence, a great reduction in travel stress, greater autonomy and an increase in employee performance.


Call on our experts to determine the deployment strategy that meets your needs.


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