Introduction to the OMNIconnect Portal

Introduction to the OMNIconnect Portal

Our comprehensive, secure, and real-time online portal “OMNIconnect” allows our partners and customers to access their services, configurations, and various reports. This tool is of high value to our partners and clients, as it is a fast and efficient way to make required changes to an account independently.

You can access “OMNIconnect” through the ” Customer Area ” option at the top of our various websites and directly using the following portal address

Here are the main sections of the portal:

  1. Main menu

Located on the left side of the screen, the main menu shows the essential items on which the user can choose to act. An iconography makes it easy to locate menu items. It can be displayed in normal or compressed mode. To activate the compressed mode, simply click on the three-line icon next to the OMNIVIGIL logo. The selection of the menu choice will follow throughout the session.

  1. Sub-menu

If present the sub-elements related to the main topic of the selection are shown. The sub-menus are displayed like an accordion, unfolding from the bottom under the main element. The opening status of the accordion will follow you during your navigation.

  1. Search tool

Always accessible in the header of the portal, this tool represented by a magnifying glass icon offers a search box that allows you to search among the different elements in the account. It can, for example, be used to find people by searching by name or telephone number. 

  1. Username

Below the user’s name is a link to the member’s profile, which takes you to the “User Profile” quick menu. The menu, which opens in a sliding panel, provides access to general user information such as contact details and usage data.

  1. Breadcrumb Trail

Always visible at the top left of the page to be consulted, it facilitates navigation in the site hierarchy. It indicates where the visitor is located within the site. It is thus easier to know in which directory you are located and to return to a previous category in the site hierarchy.

  1. Primary actions

The “Add”, “Edit” and “Delete” actions, used in the different pages of the portal, are directly accessible via buttons at the top right. These actions appear only in the navigation context where they are needed.

  1. Secondary actions

The secondary actions unfold under the “Menu” button and are adapted to the context. If the number of actions is less than five, the actions will be displayed in the format of individual buttons, like the primary actions.

  1. Contextual data

This icon allows you to obtain information related to the displayed object. For example, you can find out the last time the object’s configuration was changed and by whom, or, in the case of a telephone set, the last time the device was provisioned. The data appears in a sliding panel on the right-hand side which can be closed later by pressing the “X” at the top of the panel.

  1. Help

This button allows access to generic help presented by different subtopics offering additional information related to the specific object, such as a form or a report. For example, these can be links to documentation or user manuals. The data appears in a sliding panel that can be closed later by pressing the “X” at the top of the panel.

If you have any questions about our products or the OMNIconnect platform, please contact us!

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