Privacy Policy


The protection of your privacy is of primary importance for OMNIVIGIL. The policy explains how OMNIVIGIL collects and uses the personal information that you provide when you use the website It is your decision to provide us your personal information through our website. Any personal information that you provide when visiting this website will be treated carefully and, according to the policy, will not be used for ends to which you have not agreed. You also have the right to refuse your consent in terms of the disclosure and use of certain personal information as indicated in the policy.


Each time you use this website you are agreeing to the gathering, the use of and the disclosure of your personal information in conformity with the present policy by OMNIVIGIL.


2.1 Non identifiable Information

Like the majority of websites, this website automatically collects certain non identifiable information about the users of the website such as the Internet (IP) address protocol of your computer, the IP address of your service supplier, the date and the hour which you reached the site, the Internet address of the site from which you directly reached the present site, the operating system that you use, the sections of the website which you visited, the pages you read, the images you viewed and the contents of the website which you downloaded. This non identifiable information is used for administrative purposes and the improvement of this website. Your non identifiable information can be shared with other users and can be filed in a permanent way for later use. This non identifiable information improves the overall use of the website. For example, the obtained information from visitors is used to identify them as a former user of the website (this way they do not have to resubmit their personal information each time they visit). It allows you to better view the contents of a page and the information of a personalized Web page, and it allows us to help you on your activities on the website, to meet your needs and to facilitate your use of the website. You can refuse to divulge this non identifiable information if your navigator permits you to do so. However, doing so may affect your use of the website, your access to certain aspects of the website and/or your capacity to carry out transactions on the website.

2.2 OMNIVIGIL’s use of non identifiable information

OMNIVIGIL can use non personal information to create aggregate reports about the demographic composition of the users of the website, overall movements of circulation on the website, statistics of purchases on the website and to offer these reports to advertisers or to third parties. None of the information provided in these aggregate reports can be connected to the identity or any personal information of a particular user. OMNIVIGIL can also connect the information of those aggregate reports to personal informations which are provided in a voluntary manner by the users of the website. When such an event occurs, all information which is attached to it is treated in a confidential manner and is used and revealed in conformity with the present policy.


3.1 Your personal information or that of the children for whom you are purchasing the product

While using this website you could be asked to voluntarily provide certain personal information in order to facilitate communication with, to gain access to certain areas of the website, or to carry out transactions for a personalized product. It is your responsibility to determine if you are willing to provide personal information. If you choose to not provide the requested personal information, you will not be able to access certain areas of the website and you will not be able to carry out transactions through the website.

3.2 Using the personal information that you provide us

OMNIVIGIL can use your personal information to contact you, correspond with you, respond to your requests, treat transactions and payments, and to facilitate and improve your use of the website. OMNIVIGIL can create a personalized client profile which will serve to provide you with the best service possible.


When you carry out transactions with OMNIVIGIL or with your explicit consent, OMNIVIGIL can send you, from time to time, e-mails or other forms of communications containing information about OMNIVIGIL. Each e-mail from OMNIVIGIL will inform you on the way to discontinue your membership to our mailing list.

3.4 Disclosure of your personal information

OMNIVIGIL can reveal your personal information under the following circumstances:

3.4.1) Disclosure to Service Providers

OMNIVIGIL may share your personal information with certain service providers in order to provide products and services to you, to verify and validate information, and to address customer service matters. Examples of service providers include credit card issuers, product service depots, warranty providers, and delivery services. To reduce the risk of fraud or misuse of personal information, OMNIVIGIL may also verify your personal information, including but not limited to your address and credit card information, with third party service providers.

We will use reasonable efforts to ensure that your personal information is used in a manner that is consistent with this Policy. If you do not wish us to provide your personal information to those service providers, we may be unable to process your transaction.

3.4.2) Disclosure in case of sale or asset transfer

OMNIVIGIL can be implicated in the sale or the transfer of some of its commercial activities. In such a case, OMNIVIGIL can disclose your personal information with the acquirer but will require that it protect the privacy of your personal information in conformity with this policy.

3.4.3) Legal Disclosure

OMNIVIGIL may disclose your information as permitted or required to by law; for example:
to a government institution or other person or entity that has asserted its lawful authority to obtain the information;
where we have reasonable grounds to believe the information could be useful in the investigation of unlawful activity;
to comply with a subpoena or warrant or an order made by a court, person or entity with jurisdiction to compel the production of information;
to comply with court rules regarding the production of records and information; and
to our legal counsel.

3.5 The protection of your information

In order to protect the confidentiality of your personal information, OMNIVIGIL maintains appropriate safeguards and current security standards to protect your personal information. Due to the nature of the Internet and its technologies, the risks related to the security and protection of your privacy cannot be eliminated and OMNIVIGIL does not guarantee that your personal information will not be revealed by means other than those described in this policy.

3.6 Access to your personal information

You can access your personal information and information pertaining to the method by which OMNIVIGIL collects, uses and reveals this information by contacting us. Subject to certain restrictions dictated by law, you will have reasonable access to your personal information and will be entitled to challenge the accuracy and completeness of the information and to have it amended as appropriate. You can help OMNIVIGIL keep your personal information up to date by notifying OMNIVIGIL of any changes in your personal information.


4.1 Contests and promotions

From time to time, we may run contests, promotions, or surveys. If you participate, you may be asked for contact information as well as additional optional survey information (for example, product preferences). Information from contest entries will be used to contact you if you win. We may also summarize survey information in a manner that no longer identifies the contest entrants for analysis, but will not share personal information from entries. All contests are subject to rules that will be available with each particular contest.

4.2 Other websites

The website may contain links to other websites or Internet resources. When you on click on one of those links, you will contact another website or Internet resource. OMNIVIGIL has no responsibility or liability for or control over those other websites or Internet resources or their collection use and disclosure of your personal information.

4.3 Website use agreement and agreement on the transactions carried out on the website

The website use agreement governs your use of the website and contains important provisions, including disclaimers, limitations or exclusions of responsibility by OMNIVIGIL about the use of the website and the provisions aiming at determining the applicable law and exclusive competence for the resolution of any disagreement resulting from the use of the website. Each one of these provisions applies to any dispute which can result from this policy and the collection, use and disclosure of your personal information by OMNIVIGIL and can have the same effect as if they had been reproduced directly in the present policy.

4.4 Former users

If you cease using the website or if your permission to use the website has been terminated, OMNIVIGIL can continue to use and disclose your personal information in conformity with this policy as modified from time to time.

4.5 Policy changes

To accommodate changes in the website, technology or law, the present policy can be modified from time to time at the sole discretion of OMNIVIGIL without any notice or liability to you or any other person. A new version of this policy will be posted here. The collection, use and disclosure of your personal information by OMNIVIGIL will be governed by the version of this policy which will then be in force. Consequently, when you use this website, you should verify the date of the policy and take note of any changes made to the former version.

To share any comments or questions relative to this policy or your personal information, please fill out this form.