Experts optimizing your communications today

Make the most of today's unified communication technology with tips from our team of experts.

Expert tips

OMNIVIGIL's experts will guide you today and tomorrow in your transition to unified communications.

Guides Practical guide to OMNIVIGIL customer service

Practical guide to OMNIVIGIL customer service
Guides

In order to maximize the value of your telephone solution, OMNIVIGIL has produced a complete guide about its customer service. Enclosed is the OMNIVIGIL Customer Service Guide, which you can […]

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Guides Voicemail User Guide

Voicemail User Guide
Guides

OMNITOTAL’s Business IP Telephony service comes with a complete and advanced voicemail manager to allow people who call you to leave a message when your line is busy or when […]

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5 reasons your SME should switch to unified communications

5 reasons your SME should switch to unified communications

Cloud telephony offers small and medium-sized businesses new tools and applications to meet their communications needs. In addition to telephony, unified communications incorporate other technologies that help increase your employees’ […]

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How IP Telephony Makes Working From Home Easier

How IP Telephony Makes Working From Home Easier

  Since the start of the pandemic, the issue of working from home has been on everyone’s lips. Before this, the preconceived idea that allowing employees to work from home […]

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Advice Tips for a friendly automated receptionist

Tips for a friendly automated receptionist
Advice

In many businesses and organizations, the caller is greeted by an interactive voice response system. In Quebec, in accordance with the Charter of the French Language, the systems’ greeting messages […]

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The 5 benefits of integrating a CRM system with your company’s telephony

The 5 benefits of integrating a CRM system with your company’s telephony

Customer Relationship Management (CRM) is a tool that empowers companies to access and structure information gathered from customers and based on your interactions with them. By leveraging the power of […]

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Advice Guides How can a softphone impact your business?

How can a softphone impact your business?
Advice Guides

You can now carry a device in your bag that doubles as a telephone and a computer! A softphone puts a world of technological advantages in your company’s fingertips. As […]

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Advice Important changes related to CRTC mandated call blocking

Important changes related to CRTC mandated call blocking
Advice

Last year, the CRTC ordered all Canadian telecommunications service providers to implement universal blocking of invalid calls for December 19, 2019. This is part of the CRTC’s efforts to protect […]

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Advice 6 reasons to choose OMNItotal for your IP telephony needs

6 reasons to choose OMNItotal for your IP telephony needs
Advice

So, you’re ready to make the leap and switch to IP telephony, a technology that uses an Internet connection to transmit voice around the world. When it comes to business, […]

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Guides Preparation Guide for Successful Migration

Preparation Guide for Successful Migration
Guides

The following guide will allow you to adequately prepare your migration to the IP telecommunication service of the OMNITOTAL family. Requirements for internet connectivity In terms of speed, it is […]

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Guides Guide to Configuring Your Router and Firewall (QoS)

Guide to Configuring Your Router and Firewall (QoS)
Guides

A detailed guide on how to configure your router and firewall to be compatible with OMNITOTAL’s hosted IP telephony services, is provided below. You must follow these instructions to ensure […]

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Discover the Callthru mobile application

Discover the Callthru mobile application

OMNITOTAL’s corporate IP telephony service comes with a mobile application called Callthru, which simplifies mobile communications while keeping the professional experience of the corporate phone service. It is simple to […]

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Guides Set up Omnivigil Integration with Zoho® CRM

Set up Omnivigil Integration with Zoho® CRM
Guides

OMNIVIGIL solutions offers a cloud-based telecommunication solution for business and individuals. It was created to offer the flexibility of an onsite PBX system without the need for purchasing expensive equipment. […]

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Guides Wired IP Phone Buying Guide

Wired IP Phone Buying Guide
Guides

    The fixed-line telephone, also known as landline telephone, is still essential in companies because of its range of functions and ease of use by employees. You can easily […]

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