Hosted IP Telephone
Remote Working and Integrations
Secure SIP Trunks
Long Distance Calls
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Introduction to the OMNIconnect Portal
Service Department Practical Guide
How to get help
Can OMNIVIGIL provide me with a new telephone number?
Can I keep my existing phone number?
What about long-distance calls?
Can I receive text messages on my IP phone number?
What is an IP PBX?
What is VoIP?
Benefits of a hosted VoIP system VS a non-hosted system
What is the difference between a traditional phone and VoIP?
Introduction to our API
Agent's Phone Set
Contact Centre Introduction and Configuration
Access Phone Number
Reporting and Analytics
FAQ – Contact Centre
Contact Centre Management Console - Version 2.0
To Receive a Virtual Fax
Virtual Printer to Fax Service
Send a Virtual Fax
Self-Managed Conference (scheduling)
Bria Entreprise softphone by CounterPath
Callthru Mobile Application
WebConnect: Our Web Communicator
Microsoft Teams Integration Guide
Configuration and integration of Zoho CRM PhoneBridge with OMNIVIGIL
Installation and use of Click to Call add-in for Outlook
User's Guide on Call Queues
Pound Key Functions Reminder
Star Codes Reminder
Voicemail User Guide
Important Information about 9-1-1 service
Call Recording Services
Incoming Voice/SMS Phone Number Service
Introduction to Call Manager
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What are SIP Trunk PBX?
Routers and firewalls
Guide to Configuring Your Router and Firewall (QoS)
Headset Compatibility Guide
Devices Supported by OMNITOTAL
Device Provisioning Procedure
Robustness And Network Resilience of Devices
Pre-Authorized Debit Payment Form
Credit Card Payment
My Account Statement
Accepted Payment Methods